Not to be missed: Bruce Daisley’s brilliant interview with William Kahn, widely credited with coining the concepts of psychological safety and personal engagement at work. To whet your appetite for the entire interview, here’s a taste:
“I’ve been intrigued, stunned, amazed, and disappointed with what has happened with the engagement industry. …When I talked about personal engagement, I was thinking about it from the perspective of the person. What is it that allows them to show up in some powerful authentic way in the work they’re doing?
“The shift to employee engagement became, ‘How do organizations get their employees to work harder?’ … In the shift from personal engagement to employee engagement, the issues of safety and availability really got lost.”