A Doubt About Burnout

in burnout, Employee Wellness Programs, Featured, Uncategorized, Wellbeing

silhouette and flame representing burnout

I have doubt about burnout.

Understand, not only do I feel certain that employees experience exhaustion, cynicism, disengagement, self-doubt, and depression often as a result of work stressors, but I’ve spent the better part of my career spotlighting these processes in my work as a well-being practitioner. Further, if an employee says they’re burned out, I believe their experience is credible — it should be accepted, respected, and addressed.

Continue reading »

The Great Resignation May Be a Thing. Here’s What We Really Know.

in business, Data, Featured, Uncategorized, Wellbeing

 

The word "job" going out the doorThe data is starting to support the hype about The Great Resignation.

Don’t be too awed by media reports of “record-breaking” resignations. Record-breaking quit rates were entirely predictable based on their upward trajectory over the last 10 years. What changed was a steep drop in those rates early in the pandemic. Data released today (November 12, 2021) shows a rate (indeed, record-breaking) of 3.0% for September and, yes, this trend looks to be ramping up.

Until now, we’ve known only that there’s been a Great Compression of Resignations — an inordinate amount of resignations in a short period of time. It’s a distinction of little consequence to employers, as they still have the operational hardship of a surge in people heading for the door, regardless of whether it’s a new trend or simply a snapback following the unexpected freefall of resignations that occurred at the outset of the pandemic. Continue reading »

“The Structure of Work Could Be Damaging Employee Well-Being”

in burnout, Featured, Uncategorized, Wellbeing

BandAid

 

“While some employees may benefit from using a meditation app, text therapy or other digital solutions, she cautions employers against stopping there without investigating how the structure of work itself could be damaging to employee well-being”:

From our perspective, you can’t tackle something this significant and immense just by simple Band-Aid solutions.

 —  Tara Thiagarajan, founder of nonprofit Sapien Labs

From CNBC:

Companies Prioritized Mental Health During Covid, So Why Are We Still So Burned Out?

 

 

 

 

 

 

Good Work: Getting Real About Job Characteristics, Job Design, and Job Crafting at “Impairment Without Disability” 2021

in industrial organizational psychology, job crafting, job design, Uncategorized, Wellbeing
Impairment Without Disability logo

I’m honored to be among the distinguished slate of speakers presenting at Impairment Without Disability 2021, where I’ll discuss the science behind “Designing Jobs People Want To Do.”

IWD 2021 promises “No fluff, no fodder.” YES! We need more conference hosts that respect our work — and the employees we serve — enough not to waste our time with celebrities, motivational speakers, athletes, and new-age wonks who have no idea what we do. Those speakers may give attendees a lift during the hour of their presentation, but the growth that comes from information, case studies, and idea-sharing can last a lifetime and facilitate results that spread exponentially.

If you’re interested in supporting the wellbeing of sick or injured workers, join us at this year’s all-virtual IWD Conference 2021, November 18. Register here.

Check out conference organizer Jason Parker’s LinkedIn post, below, for more info.

There’s Mental Health in Them Thar Workers

in Uncategorized, Wellbeing, Workplace Mental Health Resources

woman with gold face

In the red-hot employee mental health industry, two of the reddest, hottest companies — Ginger and Headspace — announced their merger. As reported by Stat:

The new company, called Headspace Health, will have a reported value of $3 billion, placing it in the top echelon of companies vying to own significant chunks of the mental health market….Headspace, which sells directly to consumers as well as to businesses, is focused on self-directed meditation and mindfulness…Ginger also offers self-guided treatment in addition to text-based coaching and video-based therapy and psychiatry.

Oliver Harrison, CEO of digital mental health competitor Koa Health, magnanimously blogged that the merger represents “a tremendous moment signaling the growing market demand, innovation and transformation for digital mental health and wellbeing.”

This might be true, but we might also conclude that this is a moment in which two unrelenting enterprises join forces to, as Stat said, “own chunks of the market.”

Innovation? Later in the post, Harrison quotes HR expert Josh Bersin:

“Bigger companies with thousands of customers try to innovate, but the demands of their large, existing customers distract their engineering teams and they can rarely innovate like they did when they were small.”

A colleague recently described employee mental health as a modern day gold rush, with money gushing into it from exuberant employers — clawing for precious solutions, while surrounded by barkers hawking unauthenticated replicas — and venture capitalist prospectors jumping aboard the gravy train.

Tremendous Moment? Or Wild West?

Headspace and Ginger are joining hands as they stake their claim in the mental health landscape. Good for them. We can only hope it also turns out to be good for care seekers, employers, and mental health in general.

In other news, in-person therapy is now available at Walmart. Find it somewhere between the ammo, tobacco products, and baby strollers.


“Gold face” image courtesy John Vasilopoulos via Pixabay.com, https://pixabay.com/users/sjv_john-9645453/

Facty Wellness Study Facts Get Factier

in Employee Wellness Programs, Uncategorized, Wellbeing

Now that year-3 data is out, yielding findings just as blah as the year-1 findings (meaningful outcomes nowhere to be found), I’m re-sharing this 2019 post about the BJ’s Wholesale wellness study. Little has changed. Indeed, these facty facts have gotten no less facty. In fact, they may be factier.

Tip: If you —  like many critics of this research as well as media reporters confused by the study design  —  think the BJ’s research was primarily a study of intervention outcomes, or that it only looked at physical health and health care costs when wellness programs these days are all about happiness-ishness, or the program was sub-par because it consisted of “modules,” you’ll find this post enlightening.

The 4 Factiest Facts Overlooked in the Latest Wellness Study Kerfuffle

Bob Merberg and Jen Arnold Strikethrough the Year 2020 in Employee Wellbeing

in Commentary, Uncategorized, Wellbeing

Scene from Fury Road

At the end of each year, a hush falls over the world, as it awaits the arrival of…

…the annual end-of-year wellness wrap-up that Jen Arnold and I record for her Redesigning Wellness podcast! It’s here!

This year was no different.  Of course, this year was completely different, but Jen and I still managed to offer some reflections on 2020 in employee wellness. Unlike previous years, this time we forgot to prepare for took a pass on the nerding out on analysis of peer-reviewed studies that have tested the patience of delighted audiences in years past.

Predictions? Oh, we have predictions. We’ve got nothing. Our best shot at predictions were: Continue reading »

2020’s Trends and Transactions Foretell the Wellness Industry’s Future

in business, Employee Wellness Programs, Uncategorized, Wellbeing

Work-from-home, social connection, telehealth, social justice, mental health… and, of course, the COVID-19 disease itself have been the hot topics of 2020 in the employee wellbeing world.

Meanwhile, the US wellness industry — the business of employee wellbeing — grinds on, with a slew of trends and transactions that foretell its future. Here, I’ve summarized the commercial patterns and milestones that signal which doors are closing and which may open. Continue reading »

A Successful Work and Family Stress Program — Looking Back

in EAPs, Stress, Uncategorized, Wellbeing

health care worker with stress

I’ve fessed up about two of my employee mental health flops. But I’ve had successes, too, including providing health care workers with one of the best-proven opportunities to get stress under control.

The scene was a large population of employees at a major medical center, where I served as employee wellness program manager, and partnered with our internal Employee Assistance Program (EAP) to offer the Yale Work and Family Stress Program. EAP counselors went to Yale to get trained on the program, and made a few adaptions suitable for our health care worker population. Continue reading »