Supporting worker sleep is good for business

in total worker health, Uncategorized, job design, job strain, industrial organizational psychology
Don’t sleep on the job.
Matthew Jacques/Shutterstock.com

Leslie Hammer, Oregon Health & Science University and Lindsey Alley, Oregon Health & Science University

A long-haul truck driver fell asleep during his shift in Sunbury, Pennsylvania, on Jan. 13. Heading north on Route 147, he drifted into the eastbound shoulder for almost 375 feet, struck the side of the road and flipped his rig. Thankfully, the driver only suffered a minor injury and nobody else was harmed.

Poor sleep affects up to 70% of Americans and increases the risk of shortened lifespan and death. This includes deaths and injuries related to road accidents, stroke and reduced cardiovascular health. Continue reading »

Employee Experience Rises

in Uncategorized

sunrise with hot air balloons, to depict employee experience rising

In the seminal article, Employee Experience is the Operating System for Wellness 2.0, Scott Dinwiddie breathes meaning into the concept of employee experience (EX) — employee-centered, adding purpose, facilitating value creation, and offering environments and cultures that support wellbeing.

With its clear vision and unabashed call-to-action, this article is a must-read for anyone interested in employee experience (as well as wellness, engagement, and business success).

I was honored to be recognized in the article, and especially privileged to be included among the other distinguished colleagues whose work Scott referenced.

Launching Vendor Apps and Websites: 8 Lessons from the Iowa Caucuses

in Uncategorized, Employee Wellness Programs

8 lessons from the 2020 Iowa caucuses… for Wellness, HR, and Employee Benefits Managers launching new apps/websites:

  1. Conduct your due diligence with the vendor. Find and talk to the vendor’s ex-clients — not just the references provided to you. Visit the vendor’s offices (i.e. site visits), when possible.
  2. Attach steep performance guarantees to implementation. Look for at least 10-15% of the first year’s total fees. You only get one chance for a smooth launch. If the vendor balks, they’re telling you they don’t have confidence in their capabilities. Consider metrics like launch-date readiness, uptime, loading speed, speed to answer help desk calls and to reply to emails, and participant satisfaction (measured by you, not the vendor) with the initial process. As usual, you don’t want to have to collect these performance guarantee fees. You do want the vendor to be motivated and accountable. Of course, you can only hold them accountable for things in their control.
  3. Test, test, and test again. Test as many scenarios (different kinds of users; different ways of using the technology; etc.) as possible.
  4. During implementation, require regular updates on your vendor’s quality assurance processes.
  5. Have an experienced project manager on your team, and an IT specialist who has access to the vendor’s IT team. Include other experts, as needed, and work within your organization to assure selected team members are fully engaged in the project, and not just begrudgingly doing something they consider outside their job responsibilities.
  6. Collaborate with your vendor on systematic pre-launch training of key managers, leaders, and team members in your organization.
  7. Require your vendor to identify an executive sponsor for your account — a leader on their team with whom you can establish a relationship and who will make sure the vendor’s organizational barriers are torn down when you need them to mobilize for action on your organization’s behalf.
  8. Don’t scapegoat your vendor. When things don’t go well, look at your own performance and your organization to identify opportunities for improvement. (When things do go well, give credit where credit is due.)

Hard-to-Believe Reviews for the New HeadShapes Mindfulness App!

in Uncategorized

stars used for rating

No10Q Software Inc. is proud to introduce, HeadShapes — the mindfulness app that gets your head in shape. Read our customer reviews from around the web:

Most popular positive reviews

1. Bought this app for the hubby. He loves it! Everyday he uses it for longer and longer time periods. I barely notice him in the house anymore. Yay!

2. Best mindfulness app ever! At first, I wasn’t sure if this app would be worth the $1.25 I shelled out for it, but it has everything I wanted: guided meditation audios, videos, pictures of lotus flowers and women meditating on the beach, etc. Will change my rating from 4 starts to 5 if the developers add the 73 features I’ve listed here. 1) Artificial intelligence so the app makes me more mindful without me having to do anything 2) Add Klingon (qaStaH nuq jay’) to the 125 languages already available 4) Personalized recommendations for what flavor Red Bull to drink while mindfuling 5) ….

3. Does what it’s supposed to.

Least unpopular negative reviews

1. This app is CRAP!!!!!! Doesn’t do what it’s supposed to do. Don’t buy!!!!!!! Crashes.

2. Crashes.

3. Crashed!!!!

4. I’ve had this app running in the background on my phone for 5 days and I don’t think I’m any more mindful.

5. Bought this app for the hubby. Seemed okay at first but on day two it ignited a fire on his phone and the fire spread thru the house. Fire department advised against downloading app to replacement phone. Probably not worth $1.25 anyway. Check out my GoFundMe page.

6. Crashes! Don’t buy!!!! If you are looking for the best mindfulness app, try the one I developed called HeadScapes. It’s too innovative for the app store. Send $125 in bitcoin and I’ll email you a special invitation.

Other reviews

1. I paid for the app but it never arrived. Still checking my mailbox every day, but losing hope. Scam????

2. Got this app for my 5-year-old daughter last Christmas. So far she seems to like it. Still spends several hours a day with it. Not sure if she’s gotten any more mindful, but what can you expect for $1.25?

3. 🦄🌈😁My go-to app for happiness! 👉🏻 One star!⭐️

3. Remove the ads! I paid $1.25. Why should I have to see ads????!!!!!!!!

4. Don’t buy! Not secure! Read between the lines of the privacy policy. The app collects personal information like the name, mindfulness goals, and preferences you enter in the Get Started form. No thank you, Deep State!!!!! — Joseph Gulley, 1638 Cherry Drive, Chatham, Tennessee. (218) 555-1212 (mobile).

5. Hasn’t been updated since Tuesday. Abandoned by developer?

6. [Edit: I removed a star because, after 3 days, app started crashing every time I open it.] LUV this app! Five stars!! The guided meditations induce deep bliss. And I love the notifications I get throughout the day reminding me to be mindful just when I need it most. This app has changed my life!

7. Bought this app hoping it would improve my cornhole game. I think it’s made a  difference, but hard to know for sure.

8. Always crashes since Tuesday’s update. I’m switching to HeadScapes as soon as I get the bitcoins.

9. Awesome customer support!!

10. Awful customer support!!

11. Too many reminders!! How does the app know when I need to “be here now”?

12. Crashes. Hey, developers:  Are you there?! Are you listening to what everyone is saying about your app!! [RESPONSE FROM NO10Q SOFTWARE: Thank you for your feedback!! We have not received reports of crashing. Another app on your phone must be incompatible with our app. Please delete your apps one at a time to identify which one causes our app to crash.]

13. Wouldn’t sync with my Keurig.

14. Got this app for my ex-hubby. Does exactly what I’d hoped.

(Note: “HeadShapes” and the above reviews are satire. Any resemblance to software, companies, or persons real or imagined is…um…imagined.)


Copyright 2021 by Bob Merberg. All rights reserved.